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Privacy Policy

Welcome to BayaPay’s website (herein referred to as “Site”) provided by BayaPay (herein referred to as “BayaPay”, “we”, “us”, “our”, and their affiliates).


This Privacy Policy explains how we collect, store, process and share any personal information you provide to us when you use our service on the website. We are strongly committed to protecting your privacy, which includes the privacy of your information.


By browsing and using our service, you fully understand and agree to the terms of this Privacy Policy.


1. What type of personal information do we collect from you?

The personal information you provide to us is reasonably necessary for our business functions and activities.


The types of personal information we collect may include:


  • Name

  • Email address(es)

  • Company

  • Title

  • Date

  • Time

  • Device

  • IP Address

  • Website/ browsing history, including geographical location, length of visit and number of viewed pages


2. When do we collect personal information from you?

When we collect your personal data, we make a record of it. However, we will only collect the information if you willingly provide it when you:


  • submit a query through our form

  • subscribe to our newsletter

  • engage with us on social media

  • engage with our payment tool, mobile app and payments platform

  • register for an account for our payment tool, mobile app and payments platform

  • enter our surveys, promotions and/ or marketing campaigns


3. How do we use your personal information?

Depending on the type of information given, we may use your personal data in a number of ways such as:


  • verifying your identity when you log in your account;

  • making our products and services available to you from registration to delivery;

  • enhancing the content on our website based on your personal preferences;

  • ensuring our website is presented in the most effective manner for you and your device(s);

  • Providing you with marketing materials via email, push notifications and SMS;

  • showing you advertisements on social media platforms and across websites;

  • allowing easy interactions between you and our team;

  • protecting our rights or property (or those of others);

  • enabling us to comply with any legal or regulatory requirements and in the detection and prevention of theft, fraud or other crimes.


BayaPay reserves the right to disclose any relevant personal data under its sole discretion, with or without a warrant or court order from any and all global law enforcement agencies, if we believe that the disclosure is necessary to protect ourselves, or our business in certain situations, such as, but not limited to, (a) are in violation of the Terms of Service governing this site; (b) have engaged, or are alleged to have engaged in any activity purporting to infringe upon the intellectual property rights of another; or (c) have engaged, or are alleged to have engaged in any other illegal conduct or activity. BayaPay also reserves the right to report any suspected illegal activity to such entities for investigations and prosecution.


4. Who do we share your personal information with?

Besides collecting your personal data from your direct dealings with us, we may also collect or share the information with our trusted third-party service provides to:


  • fulfill the delivery of our products and services;

  • prevent fraud, by ensuring your financial information is safe and not being used wrongfully;

  • give you a better customer experience, by displaying relevant content and advertisements for you across websites.


We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your consent.


Addtionally, you acknowledge and consent that for BayaPay to provide you with services, benefits, offers, and privileges related to the Card, manage the Card and Account, facilitate Card use, and process transactions, there may be sharing, transfer, retrieval, updating, and processing of Personal Data. This includes the creation of member profiles and user accounts, and updating of personal details, among BayaPay, its related companies, relevant regulatory authorities, and any other parties engaged by BayaPay for service provision, rights enforcement, or other purposes. This may occur within and beyond Malaysia, as outlined in the Privacy Policy, and the you have provided consent for these actions

5. Security of your personal information

BayaPay has engaged into a variety of industry-standard security technologies, procedures and processes and is committed to protecting the security of your Personal Information.


When sensitive information (login data, credit card number, expiration date, address, credit data, purchase data, location data) is provided, encryption is performed using secure socket layer (SSL) technology. We do not store any credit card information nor purchase data. Though BayaPay undertakes the necessary steps to safeguard your Personal Information, do note that BayaPay cannot fully eliminate all security risks and is not liable for any losses that may result from unauthorized use of your credit card by any other third party.

6. Platform license & updates

BayaPay Payments Management Platform is a software platform that allows customers to manage their drivers, vehicles, payments, transactions, locations, payment limits and controls and all aspects of payments related to their fleet of vehicles.


Any updates, design, reports and templates will also be considered as part of the Software. This Software is a non-transferable internal use of license under the copyright to use, display, execute and perform for the sole purpose of managing fleet-related payments produced by BayaPay.


7. Changing your preferences

If you feel you have received an email from us in error, please contact us via our website at At any time, if you no longer with to receive a specific form of email, please follow the “Unsubscribe” instructions located near the bottom of each email.


BayaPay does its best to ensure the accuracy of its marketing materials sent out. Should there be any discrepancies or inaccuracies, changes will be made at our sole discretion and BayaPay is not liable to honour any of the discrepancies in prices, discounts, promotions or rates.


8. Copyright

If you find that any information has been copied or used in any manner that constitutes copyright infringement, please contact us immediately.


We will investigate and undertake the necessary measures upon obtaining all required information for verification and authentication purposes from any source.


In order to ensure the security of your information, BayaPay will periodically review this Privacy Policy and reserve the right at our sole discretion to update, revise or make modifications to the said policy from time to time. The date of this modification will be reflected at the top right of this page.


9. Change to this Policy

We may change this Privacy Policy every now and then to keep you updated on how we are processing your personal information. We encourage you to regularly check this policy to ensure you are aware of the most updated version.


10. Contact details and location

If you have any questions regarding our Privacy Policy, or have questions that are not answered, please contact us or email to

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